aaaaaaargh

Apr. 9th, 2009 11:30 am
[personal profile] dianora2
They just delayed my Dell shipment AGAIN, by ANOTHER week.

If it wasn't such a good deal I would cancel the order at this point. But I can't find anything else on the web for even close.

DAMMIT.

Date: 2009-04-09 03:43 pm (UTC)
From: [identity profile] kelbelle.livejournal.com
Didn't you order that over a month ago? I would be breathing fire by now.

Date: 2009-04-09 04:12 pm (UTC)
From: [identity profile] dianora2.livejournal.com
I ordered it in FEBRUARY. At the time they told me my ship date was March 25, so it was already going to take a while, but now they're telling me a MONTH later than that. GRRRRRRRRR.
(deleted comment)

Date: 2009-04-09 04:15 pm (UTC)
From: [identity profile] dianora2.livejournal.com
Will do. The problem is that as part of the deal I'm getting a 20-inch monitor. I can find a comparably priced tower, but not a deal with the big monitor attached.

Date: 2009-04-09 04:35 pm (UTC)
From: [identity profile] suehypno.livejournal.com
Jesus!

I read the riot act to them when they delayed mine. Their push-back date would have meant it woudn't arrive in time for my vacation, during which I had planned to write. I explained that it would totally ruin my vacation, I'd cancel the order, etc. They actually "expedited" my order and the laptop arrived (rush without extra charge) with a couple of days to spare before my flight...

...You might want to try that.

Date: 2009-04-09 05:07 pm (UTC)
From: [identity profile] chanel19.livejournal.com
You might have to cut a bitch.

Date: 2009-04-09 05:17 pm (UTC)
From: [identity profile] jendaby.livejournal.com
That sucks! I hope they don't delay it any longer! I am annoyed on your behalf!

Date: 2009-04-09 07:10 pm (UTC)
From: [identity profile] eugis.livejournal.com
That really sucks! I'm so sorry. :(

Date: 2009-04-09 08:28 pm (UTC)
From: [identity profile] austin360.livejournal.com
Dell is redefining their social media efforts to include customer service. If you're on Facebook, I'd be very vocal on one of their fan pages. You're likely to get a quick response there. Someone (Richard or Janet or someone) will reach out to you.

Sorry about the pain in the ass. Stupid Dell.

Date: 2009-04-10 03:07 am (UTC)
From: [identity profile] dianora2.livejournal.com
Hmm, I think I will try that. Thanks!

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